When you receive your rates invoice (either by post or by email), you’ll receive two key documents – your Rates Invoice and your Rates Assessment.

Invoices are sent at different times across the region from late August to early September. 

When you’ll receive your invoice

22 August - 26 August

Ōpōtiki District Council

Whakatāne District Council

Kawerau District Council

29 August – 2 September

Rotorua Lakes Council

Taupō District Council

5 September – 9 September

Western Bay of Plenty District Council

12 September – 16 September

Tauranga City Council

What you’ll receive

Rates assessment

Your assessment sets out the different parts to your rates, and how your total amount owing has been calculated for the year.

Rates invoice

Your invoice sets out what your yearly rates are, anything you’ve paid us towards it, any adjustments that have been made to your invoice and the amount you need to pay on or before on the due date for payment.

Receiving rates by email

We’ll send your rates invoice and rates assessment by email if this is how you opted to receive your city or district council invoice.  If you normally receive you invoices by post, you can go paperless by signing up for email invoices.

If you want to sign up to receive your rates correspondence by email, please complete our online form.

Rebates and remissions

You may be eligible for a rates rebate or rates remission, depending on your income, number of dependants and/or the type of building you own.