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Paying your rates

There are a number of ways you can pay your 2023-24 rates. 

See our direct debit page for more information about the benefits of setting up a direct debit.

Debit Card or Credit Card payments (using Mastercard or Visa) can be made at one of our offices or can be paid online. Payments by credit card will incur a 1.2% surcharge.

Pay direct to our bank account. From your list of bank’s pre-loaded payees list, select Bay of Plenty Regional Council. You can also manually set up Bay of Plenty Regional Council as a payee using the following details:

Account number: 06-0489-0094734-00
Swift code:  ANZBNZ22
ANZ Bank, Whakatāne Branch.

Particulars - Surname and Initials
Code - Property ID
Reference - Valuation Reference (found on the top right-hand corner of your rates invoice)

Payments made after the bank’s processing times are processed the next business day.

At your local NZ Post store (cash or EFTPOS).

At one of our offices (cash, credit card or EFTPOS).


Please note - automatic payments

Customers can set up an automatic payment, but this is not monitored and will not avoid receiving a penalty if not paid by due date.

Key dates

Early July to 19 October

Ratepayers can set up direct debits

20 October

Due date for all invoices except direct debits

30 June 2024

Final due date for direct debit customers

July 2024

Recalculation of direct debit for 2023/24 rating year

City and district council rates

You will continue to receive a rates invoice from your city or district council for their rates. If you have any questions about their rates, please contact them direct.

You can find their contact details here.