If a payment was made to us in error instead of your city/district council, you can complete this form to request that the funds be transferred.

This form will let us know when the payment was made, and which City/District Council the funds should be transferred to.

Property details

Ratepayer details

Transfer details

This information will help us to confirm your payment has been made to us. You can further help us locate this payment if you can also include the proof of payment.
Please Note: Transfer of payments will be processed during council's next payment run. This may take up to ten (10) working days to be processed.

We suggest that you inform your City/District Council that the transfer will be made by Bay of Plenty Regional Council. A penalty may have been added to your City/District Council rates account if it has passed the due date for payment. We do not take any responsibility for or accept any liability for any penalties added by your City/District council.
We would like to use your contact details to inform you of Bay of Plenty Regional Council activities and services that may affect you. If you do not want your contact details to be used by us for this purpose, please contact us using the rates general query form or call 0800 BOP RATES (0800 267 728). We will not use your contact details for general marketing purposes.

See our privacy statement (which is available in hardcopy on request) to understand how we collect, use, protect and share your information. Please contact us if you do not agree with our privacy statement.

If you have any further queries please contact us or call 0800 BOP RATES (0800 267 728).