Step 3 of 3

Setting up a direct debit is a secure, convenient way to pay your rates.

Please fill out the form below to set up your Direct Debit Authority. 

If you do not have sole authority (see below) or would prefer to complete a hardcopy Direct Debit Authority form please download and complete the paper version of this form and return it to us.

To have your property details filled out automatically, please use the property search. Your property details will also be found on your previous city or district council rates invoices.

PLEASE NOTE: We have fixed an issue some people were having entering their bank account numbers into this form from Android devices (phones and tablets). If you still experience an issue, please let us know using our contact form. Alternatively, please download the print form, fill it in and return it to us.

Instructions to Accept Direct Debits

Property details

Contact details

If supplying an international phone number, please use the prefix 00 before your country code (e.g. 0064 not +64).

Bank account details

Allow at least ten (10) working days between the date that you submit these Direct Debit instructions and the date of your first payment. These payments will continue until you contact Bay of Plenty Regional Council to suspend or cancel them.
NB: Sole authority is defined as any one person who is a nominated account signatory that can operate the account alone, as per the account mandate instructions. Please check with your Bank if necessary.

See our privacy statement (which is available in hardcopy on request) to understand how we collect, use, protect and share your information. Please contact us if you do not agree with our privacy statement.

A notification will be sent to you at the email address provided above within five (5) working days confirming that the Direct Debit Instruction has been actioned. If you wish to have direct debit notices sent to your postal address, or if you wish to query, amend or cancel these instructions please contact us or call 0800 BOP RATES (0800 267 728).