Step 3 of 3

Please note that this form is only to be used to change your direct debit bank account details.

Please fill out the form below to change the bank account for your Direct Debit Authority.

If you do not have sole authority (see below) or would prefer to complete a hardcopy Amend Direct Debit Authority form please download and complete the paper version of this form and return it to us.

To have your property details filled out automatically, please use the property search. Your property details will also be found on your previous city or district council rates invoices.

Instructions to Accept Direct Debits

Property details

Contact details

If supplying an international phone number, please use the prefix 00 before your country code (e.g. 0064 not +64).

Bank account details

NB: Sole authority is defined as any one person who is a nominated account signatory that can operate the account alone, as per the account mandate instructions. Please check with your Bank if necessary.

See our privacy statement (which is available in hardcopy on request) to understand how we collect, use, protect and share your information. Please contact us if you do not agree with our privacy statement.

A notification will be sent to you at the email address provided above within five (5) working days confirming that the Direct Debit Instruction has been actioned. If you wish to have direct debit notices sent to your postal address, or if you wish to query, amend or cancel these instructions please contact us or call 0800 BOP RATES (0800 267 728).