The way you pay your Regional Council rates is changing from 1 July 2022. Before 1 July 2022, for the 2021-2022 rates year, you should continue to pay your Regional Council rates to your city or district council as usual.

Rotorua Lakes Council administers rates on behalf of Bay of Plenty Regional Council. For questions about payment of your rates, payment options, due dates, penalties or remission policy contact Rotorua Lakes Council. For all other queries, contact us.

What your rates pay for

General Rate (land value) and Uniform Annual General Charge

  • Integrated catchment management
  • Flood protection and control
  • Resource regulation and monitoring
  • Public Transport
  • Regional development
  • Regional planning and engagement
  • Democracy, Engagement and Planning
  • Technical services

Targeted Rates

Kaituna Catchment Control scheme targeted rates are calculated using a combination of land area, site charges and the extent of service provided to part-fund the Kaituna Catchment Control work activity.

Rangitaiki-Tarawera river scheme rates are calculated by land area and the extent of service provided to part-fund the Rangitāiki-Tarawera river scheme work activity.

Rotorua Passenger Transport targeted rates are calculated as a fixed charge per property in the Rotorua urban area to part-fund the Passenger Transport work activity.

Civil Defence Emergency Management targeted rates are calculated as a fixed charge per property for services provided by Civil Defence Emergency Management group.

Regional Safety and Rescue Services targeted rates are calculated on where the rateable unit is situated and fund organisations that provide safety and rescue services within the Bay of Plenty.

Rotorua Te Arawa Lakes Programme targeted rates are calculated as a fixed charge per property on three different land area categories.

  1. Properties under 1.99 hectares
  2. Properties between 2 and 9.99 hectares
  3. Properties over 10 hectares

This rate part funds the Rotorua Te Arawa Lakes work activity.

Remission of targeted rates on forestry and bush
Is your property over 10 hectares and planted in exotic forest or is covered in indigenous vegetation or wetlands, and stock excluded?

You may qualify for a partial remission on your rates and only pay the under 1.99 hectare rate.

Ratepayers who believe they are eligible for rates remission will need to apply in writing before the 31st March in the year before the financial year in which they seek the remission to commence. If the remission is accepted by Council, the Ratepayer does not need to re-apply annually however the Ratepayer has the responsibility to inform Council if a change of circumstances has occurred that may result in the remission no longer being appropriate.

For more information read the policy in the Remission and Postponement of Rates Policy.

Rotorua Air Action Plan Implementation targeted rates are calculated as a fixed charge property in the Rotorua urban area to part-fund the Rotorua Air Action Plan work activity.

Rotorua Air - Clean Heat conversion rates are calculated based on environmental loans received under the Clean Heat conversion programme.

Currently both Rotorua Lakes Council and Bay of Plenty Regional Council administer the targeted rates for Clean-Heat depending on your service level agreement.

CH bands of Clean Heat targeted rates are administered and collected by Rotorua Lakes Council . In respect of these rates the days on which rates will become payable and any discounts or additional charges to be applied is determined by Rotorua Lakes Council.
RA bands are collected by Bay of Plenty Regional Council over a ten year period through rates postponement. These rates will be collected via direct debit weekly, fortnightly or monthly, as agreed by the ratepayer. The annual amount is due to be paid by 30 June of each financial year.

The policy on postponement and remission of Clean Heat targeted rates, on page 1 of the Remission and Postponement of Rates Policy, applies to both CH and RA bands of rates. Council may remit targeted rates and/or annual loan repayments for rating units that are eligible for the Government rates rebate scheme.

Currently there is a remission available for low income households that qualify for the Central Government rate rebate scheme. Rotorua Lakes Council administers the applications for the Central Government rates rebate scheme. We will notify you if you qualify for a clean heat remission on your targeted rates.

For more information visit the Rates Funding Impact Statement in our Long Term Plan 2021-2031, starting on page 174.

Rating Information Database

  • The rating information database for Bay of Plenty Regional Council, Kaituna Catchment Control Scheme and the Rangitaiki-Tarawera Rivers Scheme, is available for inspection at the offices of Rotorua Lakes Council (Haupapa Street, Rotorua).
  • Property owners may request in writing to Rotorua Lakes Council, as Bay of Plenty Regional Council's rating agent, to withhold their name or postal address (or both) from the database.