Since Bay of Plenty Regional Council was established in 1989 our rates have been invoiced and collected by the seven city and district councils across the region.

We want to be more transparent and accountable for the work we do for you, which is why we’re making changes to how our rates are invoiced and paid in 2022.  

Ratepayers will receive one invoice from Bay of Plenty Regional Council late August –September 2022, which is due on 20 October. Make sure you take a look at our ways to pay, which might be different from your city or district council.   

If you already receive your city or district council invoice by email, we’ll send your regional council invoice by email too. 

If you are a ratepayer, your Bay of Plenty Regional Council rates will no longer be invoiced by your city or district council. Instead, you will be invoiced by Bay of Plenty Regional Council, and you will pay your rates directly to us.

Your city/district rates invoicing, and rates collection process will remain unchanged. 

This change will not happen until the 2022-23 rating year.

We want to be more transparent and accountable for the work we do for you when using your rates. 

By invoicing you directly, you will have better visibility of where your money is spent to create a healthy environment, freshwater for life, safe and resilient communities, and a vibrant Bay of Plenty region.

Regional Councils look after the environmental management of the region. This includes setting policies and rules that help protect the Bay of Plenty’s land, air and water. We respond to pollution events and take a lead role in pest management. We also take an active role in minimising risks from natural hazards, making sure you’re safe when on the water along our coast and on our lakes and rivers, and we provide public transport. We also provide support to community groups for environmental enhancement.

City and District Councils focus on the things you need to live day to day. This includes drinking water, storm water and wastewater, community facilities such as libraries and parks and local roads.  

Rates help pay for the work we are required to do across the region on your behalf. The rates you must pay will depend on where you live and your property size. There may be a mix of different types of rates – including general rates which are calculated on land value, and targeted rates which are based on location and the property size. 

Find out more about what your rates pay for.

Every council in New Zealand, including regional, city and district councils, collect rates income to help fund the work they’re required to do by law. Because we have made the decision to collect rates directly, you will receive two invoices for the next rating year – one from us and one from your city or district council - to help fund the work we do.

We have several sources of incomes, and rates are just one of them. Just 40% of our services are funded by rates – unlike other councils, we use investment income to fund our operating costs. Through our investment in Quayside Holdings Limited, the average rates bill in 2021/22 was reduced by around $350 per property. 

Our rates tool has more information about the income we receive and how we use it to fund our work. 

Much of the work we do is unseen, and the only way you might know that we’re achieving what the Government has tasked us with doing is because you are able to swim in the rivers, lakes and harbours safely, use the land productively or breathe the air without getting sick. Other work we do, such as providing public transport options, means that people can contribute to the place they live in as it gives them options to get around.

Rates help to pay for the work carried out to ensure our environment is looked after now, and into the future for the next generations.

Our Long Term Plan sets out the work we will deliver for the community over the next 10 years. 

We will send out one invoice to you per annum. This invoice cycle may be different to your city or district council. 

We will send out our invoices for the next rating year from 22 August 2022.

For the current rating year (2021-22) you will still receive invoices from your city or district council which you must continue to pay as usual.

Yes, you can. If you already receive your city or district rates invoice by email it will be automatically set up for you. For those who currently get their invoices posted out you can help to reduce the impacts of climate change by signing up to receive your rates invoice and communications by email.

There are a variety of ways that you will be able to pay your rates including:

  • Direct debit
  • Credit card
  • POLI
  • Internet banking
  • At Bay of Plenty Regional Council offices
  • At NZ post shops

More information will be supplied closer to the time but at this stage you can sign up to get your invoice sent by email and get ready to pay by direct debit. 



You will be able to set up a direct debit to spread your rates payment across the year in the next few months. Please keep an eye on our website for more information about when you will be able to do this.