Setting up a direct debit is a secure, convenient way to pay your rates.

You can’t sign up for direct debits just yet, but if you fill in the form below, we’ll notify you when this option becomes available.  

Direct debit means you can pay your rates invoice in regular instalments (weekly, fortnightly, monthly or annually), spread over the rates year. This is handy for budgeting and means you don’t have to worry about remembering to make a payment. It also means that you won’t get charged a penalty on any amount that is still owing after the due date for the current rates year.  

Once you sign up, we’ll take the agreed regular payments from your bank account. If the payment amount changes, we’ll always let you know before taking the funds from your account. You can cancel the direct debit at any time by contacting us. 

An automatic payment is a regular payment that is set up and controlled by the customer, whereas a direct debit is a payment plan that has been agreed between the customer and Bay of Plenty Regional Council.  

Automatic payments are typically set up via online banking, and you’ll need to manually change the payment amount yourself from year to year. Direct debits are different from automatic payments as they are set up with your bank by Bay of Plenty Regional Council after you have agreed to the payment plan. Council adjusts the payment for you each year, and notifies you at least 10 working days before the amount changes. 

It’s important to note that when paying your rates by automatic payment, you must pay the full amount by the due date stated on your invoice to avoid penalties.   

Your city or district council may be in touch about changes to your direct debit for the rates year 1 July 2022 to 30 June 2023.  

You’ll need to set up a separate direct debit with Bay of Plenty Regional Council to pay your regional council rates for the rates year 1 July 2022 to 30 June 2023. You will need to do this even if you currently pay your city/district council and regional council combined rate by direct debit.  

Keep up to date

Fill in this form to be notified about direct debits when the option becomes available. Please note that only ratepayers can set up a direct debit.  

By submitting this form, you agree to our privacy statement. Bay of Plenty Regional Council will only use your personal information provided to send you updates on rates direct debits