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Twitter Policy

You can follow our tweets on Twitter:

Our Twitter policy


The Bay of Plenty Regional Council Twitter account is managed by the Community Relations Team, on behalf of our organisation:

We may use automation (such as tools which generate tweets from other sources).

If you follow us, you can expect tweets covering some or all of the following:

  • Alerts to events, meetings, consultation, job vacancies, civil defence emergencies and warnings
  • Alerts about new content on our other digital channels (news, publications, website, publicity campaigns etc)
  • Invitations to provide feedback on specific issues on which we are consulting
  • Occasional live coverage of events

The frequency of tweets will vary depending on the type of information we are sharing.


If you follow us on Twitter we will not automatically follow you back. This is to avoid resource wasting spam handling and so that you can easily identify other key Twitter users that you might be interested in. However, being followed by us does not imply endorsement of any kind.


We will update and monitor our Twitter account during office hours, Monday to Friday.

Twitter may occasionally be unavailable and we accept no responsibility for lack of service due to Twitter downtime.

@Replies and Direct Messages

We welcome feedback and ideas from all our followers, and endeavour to join the conversation where possible. However, we are not able to reply individually to all the messages we receive via Twitter.

The Community Relations team reads all @replies and Direct Messages and ensures that any emerging themes or helpful suggestions are passed to the relevant people in the Regional Council.

We cannot engage on issues of party politics or answer questions which break the rules of our general comments policy.

The usual ways of contacting us for official correspondence are detailed in the contact us section of our website.