Official information requests can be made under the Local Government Official Information and Meetings Act 1987, by post or by completing our online form.


Bay of Plenty Regional Council Chief Executive Officer
PO Box 364
Whakatāne 3158.


Complete online form

Fees and charges

If your request is for a significant amount of information and requires extensive collation and research, Bay of Plenty Regional Council is entitled to charge based on the Ministry of Justice Charging Guidelines for Official Information Act 1982 Requests.

Under these guidelines you are entitled to:

  • The first hour of time free.
  • Twenty pages of free photocopying.
  • BOPRC can recover any other actual costs (e.g. reproducing a photograph).
  • Time in excess of an hour is charged at $38 per half hour/30 minutes.
  • Additional copying is charged at 20 cents per A4 size page.

Where charges are payable you will be advised of the cost in processing your request before we begin working on your request. You can then decide if you want to continue, withdraw or refine your request. A deposit of the cost in advance may be required.

Contacting the Office of the Ombudsman

You have the right to lodge a complaint with the Ombudsman under section 27(3) of the Act, if you are unhappy with the decisions to extend the timeframe, to charge a fee, to withhold information or if you have any concerns on how we have dealt with your request and would like the opportunity to have your request reviewed. The Ombudsman’s Office can be contacted by calling 0800 802 602, emailing or visit online at

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