To register, withdraw or make a variation to a passenger transport service:
There's some important information you need to be aware of so
that we - and you - can fulfil our responsibilities under the
Public Transport Management Act 2008 (the Act).
Bus service registrations
The Bay of Plenty Regional Council (the Council) is responsible for
the registration of public transport services in the region. In
accordance with Sections 29 to 47 of the Act, we are required to
register all public transport services operating in the region.
Operators are required to supply Regional Council written
notice of the details of the proposed service at least 35
working days before the commercial public transport service is to
Having registered a service, operators are required to notify
Regional Council of any changes to fares, timetables, routes and
operating areas that may occur. There is no cost involved in the
registering of services.
The register of transport services is available to the public,
free of charge or at a reasonable charge, during normal office
hours, at our office at 5 Quay Street, Whakatane.
Note: A Regional Council may decline to register a passenger
service under Section 33 of the Act.
Registering a passenger transport service
If you are operating, or plan to operate, any type of commercial
public transport service either in or passing through the Bay of
Plenty, you must register your service at least 35 working days
before the service is to start.
This requirement does not apply if the commercial public transport
service does not pick up or drop off passengers in the region.
You can download an application to register a
passenger service below.
Altering or withdrawing services
We need to be advised of any changes to a registered service
including the intention to withdraw a registered service. Again, 35
working days' notice must be adhered to as stated in the
You can download an application to vary a passenger service
Application and notification forms:
To register, vary or withdraw a passenger
service online, choose the electronic version of the
relevant form, complete it and email it to: firstname.lastname@example.org
To register, vary or withdraw a passenger service in writing,
print out the handwritten version of the relevant form and
post it to:
Passenger Transport Registration
Bay of Plenty Regional Council
PO Box 364
For further information, please contact us on 0800 884 880.