Report it

Report it is a new online tool which allows people to notify us about unpleasant odours in less than a minute.

Report an odour issue

Please note that this system is only monitored during business hours Monday to Friday. If you wish to report an odour on the weekend or after-hours, phone the Pollution Hotline on 0800 884 883 for 24/7 service.

All information is cross referenced with our Pollution Hotline complaints and weather conditions. Where we have compliance officers on the ground proactively monitoring air quality, information is also cross referenced with their onsite observations.

Report It is currently in use in Mount Maunganui. There are a number of smelly activities that take place in the Mount Industrial area, making it a tough issue to resolve. We hope by making it easier for the public to report odours we can get on top of them faster.

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